Privacy Policy

1. Introduction

Noorle, Inc. (“Noorle,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, services, and website (collectively, the “Services”).

2. Information We Collect

2.1 Information You Provide

Account Information: Name, email address, company name, and credentials
Payment Information: Billing address, payment method details (processed securely through third-party payment processors)
Communications: Content you send us through support tickets, emails, or other channels
API Usage Data: API keys, usage metrics, and configuration settings

2.2 Information Collected Automatically

Log Data: IP address, browser type, operating system, access times, and pages viewed
Usage Information: Features used, API calls made, errors encountered, and performance metrics
Device Information: Hardware model, operating system version, unique device identifiers

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

Maintain your session and authentication state
Analyze platform usage and performance
Remember your preferences and settings
Provide security features

3. How We Use Your Information

We use collected information to:

Provide, maintain, and improve our Services
Process transactions and send transaction notifications
Send administrative information and service updates
Respond to inquiries and provide customer support
Monitor and analyze usage patterns and trends
Detect, prevent, and address security incidents
Comply with legal obligations
Develop new features and services

We do not sell, trade, or rent your personal information. We may share information:

When you explicitly agree to or request information sharing

4.2 Service Providers

With third-party vendors who assist in operating our Services (under confidentiality agreements)

4.3 Legal Requirements

When required by law, subpoena, or other legal process

4.4 Protection of Rights

To protect the rights, property, or safety of Noorle, our users, or the public

4.5 Business Transfers

In connection with any merger, acquisition, or sale of company assets

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

Encryption of data in transit and at rest
Regular security audits and assessments
Access controls and authentication mechanisms
Employee training on data protection
Incident response procedures

However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information for as long as necessary to:

Provide our Services
Comply with legal obligations
Resolve disputes
Enforce our agreements

When retention is no longer necessary, we securely delete or anonymize your information.

7. Your Rights and Choices

7.1 Access and Portability

You can request access to or a copy of your personal data

7.2 Correction

You can update or correct inaccurate information

7.3 Deletion

You can request deletion of your personal data, subject to legal requirements

7.4 Opt-Out

You can opt-out of marketing communications

7.5 Do Not Track

Our Services do not currently respond to Do Not Track signals

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in accordance with applicable laws.

9. Children’s Privacy

Our Services are not directed to individuals under 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us.

10. Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

11. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including:

Right to know what personal information is collected
Right to know if personal information is sold or disclosed
Right to opt-out of the sale of personal information
Right to non-discrimination for exercising privacy rights

12. Updates to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by:

Posting the updated policy on our website
Updating the “Last Updated” date
Sending notification to registered users

13. Contact Information

For questions about this Privacy Policy or our privacy practices, contact us at:

Email: [email protected]
Address: Noorle, Inc.
Delaware, United States

14. Data Protection Officer

For privacy-related inquiries, you may also contact our Data Protection Officer at: [email protected]